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Unable to find a matching line for sublist apply with key: [doc,line] error

edited May 17, 2021 4:53PM in Ask A Guru 2 comments

Hi


I am getting the following error when trying to apply a customer payment transaction to an invoice via the saved csv import.

"Unable to find a matching line for sublist apply with key: [doc,line]."

Looking through the help guide, I have found the following

In this case, I do not have duplicate lines with the same invoice id.

This is what my original data looks like:


What would be causing that error?


This is what the mapping looks like


Customer ID is set to be internal ID

Transaction number was set as the external ID for the customer payment record on the original upload. Here, it is an 'update' csv import to apply the customer payments

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