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Ending Support for Data Center-Specific Email Domains
This is to notify you of the plans to end support for data center-specific email domains in your NetSuite account. If you are currently using data center-specific URLs in your NetSuite production account for Email Case Capture or the Email Capture Plug-in, you must begin using your account-specific email domains before August 18, 2021.
If you have a sandbox account, be aware that on June 21, 2021, we are ending support for data center-specific email domains in NetSuite sandbox accounts. This means you may need to update the Email Capture and Email Capture Plug-in email domains when sending email to your sandbox account. These domains are used outside your account when you need to send or forward an email to your account. After
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.