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A User Error Has Occurred

edited Jun 2, 2025 2:24PM in Ask A Guru 5 comments

Hello Team,

Our Netsuite Admin has been receiving few of these error todays.

Not sure why and what prompted the issue? Can you please help understanding this?

Account: 3******

Bundle Name: Box for Oracle NetSuite

Environment: Production

Date & Time: 06/01/2021 06:19 pm

Record Type: Outlook Run As Admin

Internal ID:

Execution Time: 0.00s

Script Usage: 0

Script: Box Subtab

Type: User Event

Function: beforeLoad

Error: UNEXPECTED_ERROR

java.lang.NoClassDefFoundError: Could not initialize class com.netledger.core.rdc.RdcUtilImpl

Stack Trace: SS_TRY(Celigo.custom.netsuite.outlook.build.All.js$699:8473)

<anonymous>(Celigo.custom.netsuite.outlook.build.All.js$699:15415)

<anonymous>(Celigo.custom.netsuite.outlook.build.All.js$699:15440)

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