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NetSuite Support Community Gurus schedule during the Holiday Season.

In observance of Public Holidays and Oracle Mandatory Year-End break, our NetSuite Support Guru Team will be offline on December 25 to 29 and January 1, 2024.

The NetSuite Support Community site will be up and running on the dates mentioned above, and you may continue to post your questions and discussions. Our NetSuite Support Gurus will respond to unanswered questions posted during the holiday break once we resume normal operations on January 2, 2024.

We wish you a safe and enjoyable Holiday Season. We are grateful for your participation and contributions in the community, and we look forward to collaborating with you in 2024.

Thank you,
NetSuite Support Community Team

Notice: Electronic Bank Payments Bundle Issue on Payment File

This notice is intended for customers who are using NetSuite Electronic Bank Payments SuiteApp. This message applies to those accounts with SuiteApp running in version 2021.1.5 or 2021.1.5a. If your account is running version 2021.1.5b, please ignore this message. (Check the version for Electronic Bank Payments bundle under Customization > SuiteBundler > Search and Install Bundles > List.)

Due to Issue 632754 : Electronic Bank Payments > Multiple PFA Files Issues (e.g. Incorrect Format/ Incomplete Character Lines/Length of record is Invalid/Same Bank Account Number etc.), NetSuite Support is advising customers on 2021.1.5 and 2021.1.5a to review any bank files created before processing and sending them to the bank, note the payment file format and the account numbers.


@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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