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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite 2026.1 Release Notes - This document summarizes the changes to NetSuite between 2026.1 and the previous release.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
How to revert a Billed Sales Order with Invoice to Open for changes and Invoice
Hi everyone,
I am still new to NetSuite and have encountered a situation where I would need to revert the invoicing process of a billed sales order (a sales order linked with item fulfillment and paid invoice).
By doing so, I have Credited the invoice with a customer refund (a credit memo created).
At this stage, how can I bill with the same sales order, or I should created a new sales order?
Besides, once Credit Memo was created, will the item inventory be refunded to the warehouse (i.e. the fulfilled items)?
It would be great if there is any sources for me to better understand the whole end-to-end Sales Order Invoiceing process in NetSuite.
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