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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

New Premium Phone Service for Latin America

in Announcements

A new Premium Service of Spanish language telephone lines in Latin America are now available. This service is being launched to help you with higher severity cases that significantly affect the use of NetSuite.

The telephone numbers according to region can be found below:

  • Mexico: 523324703495
  • Colombia: 5716517994
  • Argentina: 541152997975
  • Peru: 5116151487
  • Chile: 56228307675

For lower severity cases and assistance in Spanish, you can submit the case online from your NetSuite Account Center. For online assistance in English, please use the Contact Support Online link in SuiteAnswers.

For more information about this new Premium service, please contact your Account Manager.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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