megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Choose PDF Layout of Customer Statement when using email action

edited Jun 2, 2025 2:25PM in Ask A Guru 3 comments

Hi There


When a customer is emailed from the customer record using the following action from a customer record:



The statement that is included is using the advanced pdf that is set as the 'preferred statement' at the company account level.


In this scenario, I have more than one subsidiary with each subsidiary having its own logo; contact and payment details which are included on its advanced pdf statement templates.


Is there a way to choose what pdf template is used as part of the 'include statement' option?


For example, Customer ABC belongs to Subsidiary N. I want to use the advanced pdf template for statements designed for Subsidiary N.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders