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AE:How to prevent returning (RMA) more than quantity shipped on a Sales Order?

edited Jun 2, 2025 2:25PM in Ask A Guru 2 comments

Hi

We noticed that when creating an RMA, users are able to request a return more than the actual quantity shipped. This sounds like an aberration of how NetSuite can allow for such loose validation.

We want to know if there is a way to prevent over returning on an RMA

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