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NetSuite WYSIWYG Preview no longer working

edited Jun 2, 2025 2:26PM in Ask A Guru 2 comments

I am creating a custom advanced PDF/HTML template. I switched between WYSIWYG editor and source code editor and maybe saved. So now my template no longer shows up properly when try to preview it.

  1. Does anyone know how I can fix this so that the preview shows my changes as I make them?
  2. Can anyone suggest what I can use going forward so this doesn't happen to me again (ex: an IDE where I can preview before moving code into NetSuite)?
  3. Also, I did not save my source code before editing it since I thought NS was just making a copy of the code in the custom template. So if anyone knows where I can get a copy of the original source code for the original template that may help as well.

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