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Reverse button &Rollback button in PFA record in EFT module

in Ask A Guru 5 comments

Hi @all,

We are processing the Payments through EFT payment module.

We have processed a payment and due to some issues with the selected payments, we are trying to reverse the Payments using Reverse Button.


The reverse button is missing on PFA record

We are using the In-Transit Payment feature and its enabled for processed payment. 

Could you please advise the reason behind the missing Reverse Button? Is it due to the In-Transit payment? 

We checked for the Rollback button as well. That is also not available.

Is there any condition for the Rollback button to appear?


Thank you in advance for your reply.

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