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Hello Community! Josh Maxwell, a User Experience Researcher for NetSuite Foundation has fun a question for you. Imagine for a moment that NetSuite had an assistant like Alexa or Siri. What would you ask of your NetSuite assistant? Use this survey link to share your top questions to the assistant.
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
Support Management switch from Outlook to gmail Anonymous Customer issue
Sine 2011 We have used Support Management. Our Customers can log Support Cases by submitting an email to our support team.
Cases that were submitted via email where the from email address was not already in NetSuite create a case and attach it to the Anonymous Customer, as expected.
When using Outlook as our email server, the Customer's email sender address was retained and appended to the
From field: 200002 Anonymous(karen.williams@staxxxxxxgroup.com) field.
This was helpful because seeing the email name and domain helped us determine which Customer the case should actually be assigned.
Our email service was Outlook and November 8th we changed to gmail.
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