Community Tip: Your Profile Needs To Be Updated!
Please take a moment to update your NetSuite Support Type on your profile page at https://community.oracle.com/netsuite/profile/edit.
To find your NetSuite Support Type, follow these steps:
1. Navigate to Support Tab > Click Visit the Suite Answer Site
2. Click the Contact Support by Phone button.
Note: Your account number will pop-up together with your Support Type.
"Your NetSuite account number is xxxxx.
You will be prompted for your account number when you contact Customer Support. Your support level is ..."