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Please note that on Saturday, June 22, 2024, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Reminder: Required Action - Verify DNS Records for Your Websites

This is a reminder that website domains hosted or served by Oracle NetSuite must ultimately point to the unique canonical name (the CNAME) displayed in the CNAME (Alias) field on the Domain record in the NetSuite UI.

Please verify your website domains as described in Required Actions. If you have already verified the DNS records for your website domains, you may disregard this notification.

What is Changing?

CNAMEs in NetSuite are not new, but as we continue to optimize our hosting model, incorrectly configured DNS records for your website domains may lead to service downtime.

Important: Domains served by Oracle NetSuite must ultimately point to the CNAME,


@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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