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In observance of Public Holidays and Oracle Mandatory Year-End break, our NetSuite Support Guru Team will be offline on December 25 to 29 and January 1, 2024.
The NetSuite Support Community site will be up and running on the dates mentioned above, and you may continue to post your questions and discussions. Our NetSuite Support Gurus will respond to unanswered questions posted during the holiday break once we resume normal operations on January 2, 2024.
We wish you a safe and enjoyable Holiday Season. We are grateful for your participation and contributions in the community, and we look forward to collaborating with you in 2024.
NetSuite Support Community Team
Community Care and Share: Applying Workflows on Records Created From CSV Import
There are scenarios when Workflows fail to execute on records created by CSV Import. To avoid this, Users need to check the Run Server SuiteScript and Trigger Workflows in the Import Options part of the CSV Import.
Another information that users can check is the Trigger used in the Workflow and its Actions. Client Triggers such as Before User Edit and After User Edit cannot be triggered by when using CSV Import as they only work in the User Interface. Changing the Trigger to Server Triggers such as Entry and After Record Submit will execute the Workflow or Action in the record.