This notice is intended for customers who are using the NetSuite Bank Feeds SuiteApp. Beginning January 15, 2022, Capital One will no longer support the automated import of bank data from U.S.-based Capital One accounts.
What is Changing?
Capital One is changing their bank integration for U.S.-based Capital One accounts and will begin limiting access to their U.S. credential-based site on January 15, 2022:
Site Name: Capital One
Login URL: https://verified.capitalone.com/sic-ui/#/esignin
These changes mean that your current automated Capital One bank feeds processes will fail starting January 15, 2022. To continue receiving bank data imports from your U.S.-based Capital One accounts, you must rebuild and reauthenticate your existing connections for each import session.
Imports from existing U.S. Capital One bank feeds connections will fail for the following services:
- Automatic daily import
- Manual initiation of bank data import through:
- Clicking the Edit & Save button (without making any changes) on the Connect Accounts to U.S. and Canada (Link Bank Accounts) format profile.
- Clicking the Update Imported Bank Data button on the Match Bank Data page.
Note: You can still add new accounts and edit Capital One bank feeds connections. The change does not apply to Canada Capital One connections.
Required Action
To continue receiving bank data imports from your Capital One accounts in NetSuite, you must rebuild and reauthenticate your existing connections starting January 15, 2022. This action is required every time you want to import or retrieve your bank transactions from Capital One.
For more information on how to rebuild your bank feeds connections, see the help topic Managing U.S. and Canada Financial Institution Connections, SuiteAnswers ID 96756.
If you have any questions, contact NetSuite Customer Support.
