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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Negative Customer Deposit Balance on Customer Record
Hello All,
We are in the process of trying to clear up our accounts and customer records to reflect accurate accounting/balance information. We have a few customer records that are showing a negative balance in the "Deposit Balance" field under the financial tab. Upon investigation, we have discovered that several years ago somone changed the Customer Deposit amount on the deposit after Deposit Applications were applied to an open invoice resulting in more being applied than what was recorded in the deposit. Unfortunately, this was several to many years ago and we can not go in and fix it the proper way
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