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NetSuite Support Community Gurus schedule during the Holiday Season.

In observance of Public Holidays and Oracle Mandatory Year-End break, our NetSuite Support Guru Team will be offline on December 25 to 29 and January 1, 2024.

The NetSuite Support Community site will be up and running on the dates mentioned above, and you may continue to post your questions and discussions. Our NetSuite Support Gurus will respond to unanswered questions posted during the holiday break once we resume normal operations on January 2, 2024.

We wish you a safe and enjoyable Holiday Season. We are grateful for your participation and contributions in the community, and we look forward to collaborating with you in 2024.

Thank you,
NetSuite Support Community Team

Currency Exchange Rate Integration Feature: Past Rates Were Incorrect

Apr 8, 2022 4:26PM edited Apr 8, 2022 4:26PM in Announcements

This notice applies to you if you have the Currency Exchange Rate Integration feature is enabled in your NetSuite account, and you have configured your account to receive exchange rates from Xignite, one of our data providers.

Between March 15, 2022, and March 28, 2022, your NetSuite account received incorrect exchange rates for the following currency pairs:

Euro (EUR) to Russian Ruble (RUB)

Recommended Actions

To ensure accuracy, we suggest that you review exchange rate-related processes in your NetSuite account. You should review processes involving currency exchange rates that occurred between March 15, 2022, and March 28, 2022, including the following: