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Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on December 7 - 8, 2024.

Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.

The schedule of the planned outage is on Saturday, 7 December 2024, from 10:00 p.m. Pacific Time to 2:00 a.m. Pacific Time, Sunday, 8 December 2024.

During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.

To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!

Manual Update Required to Electronic Bank Payments SuiteApp 2022.1

edited Apr 22, 2022 10:55AM in Announcements

This notice applies to customers who are using the NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) in your account.

What is Changing?

The Electronic Bank Payments SuiteApp version 2020.2 QA is used for testing and cannot be used in production accounts. Hence, NetSuite recommends you update the SuiteApp to 2022.1 version manually.

You can update the SuiteApp manually starting April 25, 2022 until June 30, 2022.

Important

Electronic Bank Payments SuiteApp version 2022.1 is loaded as an upgrade. Do not uninstall the current version of Electronic Bank Payments SuiteApp, uninstalling the SuiteApp will result in Data loss.

Netsuite cannot automatically update the Electronic Bank Payments SuiteApp in your accounts. Hence, it recommends you to manually update the Suiteapp in your accounts.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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