Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
NetSuite 2025.2 Release Notes - This document summarizes the changes to NetSuite between 2025.2 and the previous release.
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
SuiteWorld October 6 - 9, 2025: Agenda Builder is live!

Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!

Check out this thread to learn more!
Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

NSC | Using Last Sales Activity in Custom Formula Field

edited Aug 23, 2022 9:59PM in CRM


Scenario:

Custom Formula Field to show the number of days since customer was last contacted based on Last Sales Activity, where contact = Message, Phone call, or User Notes activities.

Solution:

  1. Navigate to Customization > Lists, Records, & Fields > Entity Fields
  2. Store Value checkbox = is False
  3. In Applies To tab, enable records you would like to appear this custom field 
  4. In Validation & Defaulting tab
    1. Set Default Value to ({today}-{custentity_date_lsa})
    2. Formula checkbox = Checked
  5. Click Save & Apply to Forms

The Store Value must be unchecked when using a formula to make the sourcing work.


Do you have a question or want to share your tips on using the

Refer a Member.gif

🏆️ Earn Community badges for Refer a Member | Answer Accepter | Content Creator

_______________________________________________________________________________

Michelle Jabanes | NetSuite Support Community Administrator

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 3 (Jul-Sep 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders