NetSuite MyLearn: Boost your productivity and maximize your use of NetSuite with Training and Certifications delivered by Education Services expert resources.

Discussions

Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Update your Profile with your Support type to get your Support Type badge.
NetSuite Release 2023.1 is here! Download the release notes and post your questions in the new Release 2023.1 category.
Join the webinar and "Get the Most Out of NetSuite Inventory Management" on May 2, 2023 at 10 AM PST. Click on this link to register. Do not forget to RSVP on this page as well!

NSC | Display the Contact Name in the Activity Record When User Is Logged in Using APC Role

edited Aug 26, 2022 11:56PM in Account Administration


When users log in using the Advanced Partner Center role and navigate to the Partner record > Communication > Activities, the Assigned To column only shows the Partner. The expected result would be Partner: Contact.

This is the standard behavior of the Contact when saving an activity, since they are sharing the same access with the Partner's APC role. You can check this by going to the Partner record > Access subtab.


Solution

As a workaround, you can set the Company and the Contact fields in the Related Records subtab for tracking purposes.

  1. In the Activity record > Related Records 
  2. Set name in the

Michelle Jabanes | Ask a Guru

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

This Week's Leaders

This Month's Leaders

All Time Leaders