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Incoming message rendering as plain text
Hi
For all incoming messages in Netsuite, I have noticed that any images used in the body of the message are saved as attachments and the message itself shows a empty square box where the image previously was.
I wanted to confirm, whether this was related to the following
Is there a workaround available so that incoming messages are still shown as html with the images appearing inline in the body of the message? Or is this not possible?
Thanks
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