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NSC | Use Custom PDF on Sales order and Statement on Customer Center
It is a standard behavior that on the Customer Center, the Custom PDF will not be used on printing the Sales Order and Statement. It will use the Standard PDF. Some customers/users have their Custom PDF uploaded to the Filing Cabinet (Documents > Files > SuiteScripts)
In order for us to be able to achieve this concern, kindly follow the steps below:
- Click on the name of template you would want to use
- Copy the code
- Navigate to Customization > forms > Advanced PDF/HTML Template
- Click Customization on Standard Sales Order PDF/HTML Template
- Toggle Source Code
- Remove the codes into PDF Template
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