Hi all,
i have a question related to the INCLUDE CRM TASKS IN PROJECT TOTALS feature when it is enabled on a project.
Can i make the CRM tasks visible on the Resources->Time Tracking subtab? The CRM tasks apparently show up when time has been submitted on them (Actual Time) but they don`t appear if they are in a 'planned mode' let`s say- or just created, of course linked to the project. The ESTIMATED WORK includes them all, regardless of their status, and it becomes rather confusing to see a higher number of hours in the ESTIMATED WORK field and don`t have the full CRM tasks list visible anywhere on the project record (neither in the Schedule subtab nor in the Time Tracking).
And it seems that a resource can`t submit time on a CRM tasks linked to a project, unless he is assigned to the project first. Is there a way to bypass this? (LIMIT TIME AND EXPENSES TO RESOURCES must be enabled on the project)
Thank you for your time!
Theo