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Expensify NS0005 Error


We are experiencing this error whenever we trigger the export from Expensify to NetSuite: "Please enter value (s) for: Department". Expensify configurations are as follows:

  1. Export Non-reimbursable expenses as Journal Entry
  2. Coding of Department is Tag (line-item level)

In Netsuite, Department is mandatory and at the line level. We also set a default Department on the employee record. We test created an expense report in Expensify with various expense lines tagged to different departments. And then, we encountered the error. Previously, the Coding of Department is set at the header and we didn't encounter any error. But when we change it to line-item level due to the possibility that the employee may create expense lines in different department, it resulted to the export error.

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