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SuiteAnswer Create Support Case - No email notification, can not view the case in Account Center

edited Jun 2, 2025 2:30PM in Ask A Guru 2 comments

I login to SuiteAnswer and created a new case, but I did not receive any email notification about this new case. I have no idea where I can review the cases that I created.

When I go to my NetSuite Account Center where I can view my past cases, the new case I created is not there.

Can you advise?


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