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In observance of Public Holidays and Oracle Mandatory Year-End break, our NetSuite Support Guru Team will be offline on December 25 to 29 and January 1, 2024.
The NetSuite Support Community site will be up and running on the dates mentioned above, and you may continue to post your questions and discussions. Our NetSuite Support Gurus will respond to unanswered questions posted during the holiday break once we resume normal operations on January 2, 2024.
We wish you a safe and enjoyable Holiday Season. We are grateful for your participation and contributions in the community, and we look forward to collaborating with you in 2024.
NetSuite Support Community Team
We have a saved search that runs to email customers when their lock in date is 30 days from now. This would be based on their SOs. However, few customers did not receive the reminder email. May I know what else I can check to verify what may have caused this issue?
I can send the criteria and results tabs via personal message.