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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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How to Search for Names in Other Languages
We are trying to search for a customer in NetSuite in the Global Search bar that has a ğ in the name. However, our keyboards don't have this special character. So we type in "g" instead. NetSuite can not find the customer unless we type EXACTLY the same special character.
Is there a setting in NetSuite that we can adjust to allow us to search for these types of characters using the US keyboard equivalent? Or is there a field we need to enable to show "local" name?