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How do you choose an advanced PDF packing slip to be used with Item Fulfilments?

edited Jun 2, 2025 2:30PM in Ask A Guru 3 comments

Hi There


I have a custom advanced pdf packing slip which I would like to use from the item fulfilment record.

The item fulfilment record does not give you the option to select the PDF to link with the form.

The preferred form and the preferred PDF templates set at the company wide level also seem to have no effect.

How do I change this?


I am using the admin role and there are no workflows or scripts setting the advanced pdf template to be used

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