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Serial/ Lot numbers disappear on Save of IA

edited Jun 2, 2025 2:30PM in Ask A Guru 3 comments

When my team is entering an Inventory Adjustment, they either type or copy/paste the serial number into the serial/lot field at the line level. After hitting save, the serial number is gone and they have to edit the transaction and re-enter the quantity and serial number. Though there aren't many Inventory Adjustments, and even less with lot and serial numbered items, doing a job twice is ....

I've tried making sure they hit add after they have entered the data on each line, same result.

I've tried making sure they hit enter within the field before moving on to the next field, same result.

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