Discussions

Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Community Poll: What sort of content would you like to see more of?

Boomi Invalid Key or Ref error

Does anyone have experience with the Boomi error status code "INVALID_KEY_OR_REF"

I am seeing this error when passing a Salesforce quote over to NetSuite to create a sales order.

The error is in relation to a sub-customer internal ID reference, which is coming up as invalid, although I have confirmed the ID is correct. Normally when I get this error, the customer has been deleted or merged in NetSuite and that internal ID no longer exists, but this is not the case.

<Result>
  <id></id>
  <externalId></externalId>
  <success>false</success>
  <errors>
    <error>
      <statusCode>INVALID_KEY_OR_REF</statusCode>
      <message>Invalid custcolsite reference key 1153017.</message>
      <type>ERROR</type>
    </error>
  </errors>
</Result>

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2024)

This Week's Leaders

This Month's Leaders

All Time Leaders