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How to automatically set a field based on the value set in another field?
Hi There
I have the following set up on a workflow
My expectation is that the field that is being set with the "set field action"(a custom field called 'customer available balance' in this screenshot though I have also tested with other native Netsuite fields) should change as soon as the customer field is edited and tabbed out of
However, nothing happens.
Have I misunderstood how this trigger is supposed to work?
This is a screenshot of the state this action is in:
The field sets correctly if I change the trigger to 'before record submit'.
Have I set this up incorrectly in the workflow?
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