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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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NetSuite Release 2023.1 is here! Download the release notes and post your questions in the new Release 2023.1 category.

Update Your NetSuite Mobile App to the Latest Version before January 15th, 2023

edited Oct 21, 2022 3:01PM in Announcements

This notice is intended for customers who use the NetSuite Mobile App.

What is Changing?

As of January 15th, 2023, all offline data stored locally on your devices will no longer be accessible for versions prior to NetSuite for iOS 10.0 and NetSuite for Android 9.3.0.

Locally stored data includes:

  • offline expense logs
  • offline time records
  • user settings

This change is due to a change in the data access algorithm. It affects only data stored locally on your device, and will not affect your data stored in NetSuite.

Recommended Actions

You must update your mobile app version before January 15th, 2023 to migrate your data to the newest standard.


@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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