Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Community Poll: What sort of content would you like to see more of?

Update Your NetSuite Mobile App to the Latest Version before January 15th, 2023

edited Oct 21, 2022 3:01PM in Announcements

This notice is intended for customers who use the NetSuite Mobile App.

What is Changing?

As of January 15th, 2023, all offline data stored locally on your devices will no longer be accessible for versions prior to NetSuite for iOS 10.0 and NetSuite for Android 9.3.0.

Locally stored data includes:

  • offline expense logs
  • offline time records
  • user settings

This change is due to a change in the data access algorithm. It affects only data stored locally on your device, and will not affect your data stored in NetSuite.

Recommended Actions

You must update your mobile app version before January 15th, 2023 to migrate your data to the newest standard.


@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

Earn Community badges now! Refer a Member | Answer Accepter

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!


Community Whiz

Quarter 1 (Jan-Mar 2024)

This Week's Leaders

This Month's Leaders

All Time Leaders