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How to Show Message when the user click button "Mark Packed" or "Mark Shipped"?

edited Jun 2, 2025 2:30PM in Ask A Guru 5 comments

I created a workflow for the Transaction - Item Fulfillment type. I wanted when the user click on the "Mark Packed" or "Mark Shipped" button to display a message. 

Unfortunately, this did not work in the test. Here is an example of my workflow.

Record Type: Transaction

Sub Type: Item Fulfillment

Release Status: Testing

Event Based

Trigger Type: Before Record Submit

Event Types: Pack, Ship

And Action:

Type: Show Message

Trigger On: Before User Submit


Has anyone implemented a similar workflow or knows what the problem is? I would be grateful for any help.

Thanks!

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