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How to Display Emails Sent To/From Task record?

edited Mar 8, 2023 9:28PM in Ask A Guru 2 comments

Emails can be sent from a Task to an Employee via Workflow, and if Employee replies to these, the reply address is a 'NetStuite' email address (containing the GUID to link it back into NetSuite correctly).

I can see the emails sent and received on the Employee record in the Communications tab, but I can't find anyway to show the emails linked to the Task record.

There doesn't seem to be a field or sublist on the Messages search to relate to Tasks. And if I look at the Employee ID, that is blank (yet the emails show on the Employee record?).


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