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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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How to create a Credit Memo from a Customer Deposit?
Can you create a credit memo from a customer deposit.
Example: Customer pays $15,000 in advance of shipment. When it comes time to ship we are out of stock and customer wants his order shipped without backordered product. If I have a $$$ amount of unapplied can we create a credit memo to send to customer for use on next order instead of refund balance?