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How to resolve an issue about Commission Delays?

edited Dec 2, 2022 9:52PM in Ask A Guru 2 comments

A customer has experienced delays with commissions appearing for authorization. We looked through some of the transactions and didn't notice any changes so not sure why there was such a delay but transactions didn't appear until 4 months later.

Has anyone else experienced the same with the commissions module and can suggest anything to resolve?

@Entartes , NetSuite Senior Consultant North America

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