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How to resolve Unexpected Error when running an Item Saved Search?

edited Dec 5, 2022 11:50PM in Ask A Guru 19 comments

We have a new custom role we created from an existing custom role. The new role has the same or higher permissions on all items that the existing role had. The new role, however, cannot perform a simple item search.

When clicking on Lists->Accounts->Items->Search, it will only display an unexpected error has occurred. When using the custom role the new custom role was created from, the item search will perform without issue.

On the lists permissions, Perform Search (Full), Publish Search (Edit), Persist Search (Create), and Export Lists (Create) are all setup on the new custom role. We have also added Find Transaction (View) to the transactions permissions.

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