Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Why is this Set Field Value Condition not evaluating correctly?
Good afternoon,
I am working on a Transaction Set Field Value Workflow where the Condition appears to not be evaluating correctly and I have not been able to determine why. It is probably something simple that I am just overlooking since I have only created a few simple workflows in the past (thought this one would be simple as well).
The intent is to remove the “TO BE E-MAILED” email address from the Communication tab of Sales Orders for a specific customer when the Sales Order is created, without relying on someone to remember to do so. I do not believe I have a trigger issue (yet), since the workflow initiates and evaluates the Set Field Value Action’s Condition statement. The Condition statement evaluates to FALSE, when it appears it should not. The screenshots below show how I have this set up and the results.