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Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on December 7 - 8, 2024.

Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.

The schedule of the planned outage is on Saturday, 7 December 2024, from 10:00 p.m. Pacific Time to 2:00 a.m. Pacific Time, Sunday, 8 December 2024.

During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.

To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
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Pre-upgrade Maintenance for NetSuite Release 2023.1 (Production and Sandbox)

edited Dec 16, 2022 6:27PM in Announcements

Maintenance downtime will be scheduled for your NetSuite production account to prepare for the new features for NetSuite Release 2023.1. All production accounts will receive a notification when your account is scheduled for maintenance downtime.

We are reserving 1 hour for this maintenance. However, we expect the maintenance to be completed within an hour or less for most of our customers. All practical measures have been taken to prevent this, but the possibility does exist. During the maintenance, you will be unable to access online forms, web sites and web stores.

If you have sandbox account(s), the maintenance downtime for your sandbox account will be scheduled between January 8 - 13, 2023.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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