NetSuite MyLearn: Boost your productivity and maximize your use of NetSuite with Training and Certifications delivered by Education Services expert resources.


Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
Update your Profile with your Support type to get your Support Type badge.
NetSuite Release 2023.1 is here! Download the release notes and post your questions in the new Release 2023.1 category.
Join the webinar and "Get the Most Out of NetSuite Inventory Management" on May 2, 2023 at 10 AM PST. Click on this link to register. Do not forget to RSVP on this page as well!

Why is there discrepancy between Item Inventory and Serial Number?

edited Jan 11, 2023 10:42PM in Ask A Guru 3 comments


We recently discovered instances where an item with a unique serial number has an inventory greater than 1 on the bin on hand but that doesnt match the inventory at the item level in Netsuite.

In the example below the bin on hand for part SPO30TE/S/TH, warehouse STL SHRM is 2.

However when i look at the part in NS, it shows qty on hand is 1 for the same warehouse.

I tried to do some research on this and found the serial number 15153583 that is linked to the example part has an item receipt AND a bin putaway worksheet transaction linked to it. My guess is this is what is causing the qty of 2?

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!


This Week's Leaders

This Month's Leaders

All Time Leaders