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Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

PI Removal Tool Enhancement for Address Subrecords

edited Dec 21, 2022 12:13PM in Announcements

This notice applies to customers that may be affected by new enhancements to the PI Removal tool.

How PI Removal Currently Works with Addresses

In NetSuite 2022.2, to remove personal information from address subrecords, you have to select multiple fields: Shipping Address Country, Override, Shipping Address State, Shipping Address Zip Code, Shipping Address is Residential, Billing Address is Residential, Ship To, Shipping Address, Vendor, and Billing Address.

You can remove personal information from fields that are needed for tax and shipping calculations, such as Country, Subdivision, Postal Code, and City.

You cannot remove personal information from addresses used in transactions from closed accounting periods.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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