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How to Set External ID via Script?

edited Dec 23, 2022 6:48AM in Ask A Guru 9 comments

Hi There

I am trying to set the external ID value on a customer record using a userevent script.

I have tried with different entry points--before submit and after record submit.

There is no error message though the external id is not being updated either.

this is the script:

 *@NApiVersion 2.x
 *@NScriptType UserEventScript
define(["N/record"], function (record) {
     * @param {UserEventContext.beforeSubmit} context
    function beforeSubmit(context) {
        var customer = context.newRecord
        var customerId = customer.getValue({ fieldId: "entityid" })
        var id = customer.id
        log.debug("id", id)
        var externalId=customer.setValue("externalid", customerId)
        // customerNew.save()
        log.debug("customerNew", externalId)

     * @param {UserEventContext.afterSubmit} context
    function afterSubmit(context) {
        var customer = context.newRecord
        var customerId = customer.getValue({ fieldId:

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