NetSuite MyLearn: Boost your productivity and maximize your use of NetSuite with Training and Certifications delivered by Education Services expert resources.


Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
Update your Profile with your Support type to get your Support Type badge.
NetSuite Release 2023.1 is here! Download the release notes and post your questions in the new Release 2023.1 category.
Join the webinar and "Get the Most Out of NetSuite Inventory Management" on May 2, 2023 at 10 AM PST. Click on this link to register. Do not forget to RSVP on this page as well!

How to Set External ID via Script?

edited Dec 23, 2022 6:48AM in Ask A Guru 9 comments

Hi There

I am trying to set the external ID value on a customer record using a userevent script.

I have tried with different entry points--before submit and after record submit.

There is no error message though the external id is not being updated either.

this is the script:

 *@NApiVersion 2.x
 *@NScriptType UserEventScript
define(["N/record"], function (record) {
     * @param {UserEventContext.beforeSubmit} context
    function beforeSubmit(context) {
        var customer = context.newRecord
        var customerId = customer.getValue({ fieldId: "entityid" })
        var id =
        log.debug("id", id)
        var externalId=customer.setValue("externalid", customerId)
        log.debug("customerNew", externalId)

     * @param {UserEventContext.afterSubmit} context
    function afterSubmit(context) {
        var customer = context.newRecord
        var customerId = customer.getValue({ fieldId:

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!


This Week's Leaders

This Month's Leaders

All Time Leaders