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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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How to detect Customer/Vendor Currencies mismatch?
Due to the way our system interfaces with an external system we have large numbers of new customers who are also vendors are created each month.
The problem arises when the currencies do not match (SuiteAnswers 31836) and the dunning process is run.
Due to the resultant error the Dunning workflow will send a message to the customer/vendor but does not update the 'Last Email Sent' field and so sends another email 1 hour later and so on.
Is there a way of detecting these accounts before this happens?