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NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
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Hello Community! Josh Maxwell, a User Experience Researcher for NetSuite Foundation has fun a question for you. Imagine for a moment that NetSuite had an assistant like Alexa or Siri. What would you ask of your NetSuite assistant? Use this survey link to share your top questions to the assistant.

Here are some examples to get your creative juices flowing.

"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"

Action Required – Notice of Upcoming NetSuite Connector Migration

edited Jan 31, 2023 8:34PM in Announcements

This notice is intended for customers who use the NetSuite Connector SuiteApp.

What is Changing?

Beginning February 15, 2023, Oracle NetSuite will be migrating the NetSuite Connector service to a new hosting environment.

Required Actions

No customer impact is expected from this migration, however if you are using IP address whitelisting to restrict access into a cart, server, or other service behind a firewall, you may need to add additional NetSuite Connector IP addresses to your firewall or web server configuration safelist or allowlist.

The IP addresses to be added are:

  • 158.101.44.97
  • 158.101.27.21
  • 141.148.149.162

Please confirm with your IT team or whomever manages your NetSuite Connector integration whether you are using firewall or web server safelisting or allowlisting. If so, inform them to add the additional IP addresses above before

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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