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Why is there a prompt To apply...press Preview Tax button first." when saving a Credit Memo?

edited Mar 7, 2023 6:08PM in Ask A Guru 2 comments

We have been having issues with the vendor credit and the credit memo creation with SuiteTax.

Everytime we create one of those transactions and save them, we get the error message : "To apply amounts to transaction properly, please press Preview Tax button first."

We tried several times to press the Preview Tax button on the transactions before saving but it still shows the error message regardless.

Even though we get the error message, the transactions are always still saved.

Please advise

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