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How to update/modify Memo field on old Customer Credit Card?

edited Mar 13, 2023 11:26PM in Ask A Guru 3 comments

Our financial team leaves notes in the credit card memo fields in order to communicate.

With the latest release they now seem to be unable to update the memo on cards who happen to have expiration dates in the past.

Is there a way to update the memo and also not modify the expiration date from it's existing data?

I realize we could update the expiration to something in the future, update the memo, and then re-update the expiration date. But we won't be able to push the expiration date back to the true expiration with this workaround.

Thanks in advance.

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