Discussions

Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Community Poll: What sort of content would you like to see more of?
Get ready to take on exciting new challenges and become the next SuiteMaster of the Month!

Action Required: End of Support for Two-factor Authentication by SMS/Voice Call

edited Aug 31, 2023 4:30PM in Announcements

This notice applies to customers who are using SMS/voice call as a code delivery option for two-factor authentication (2FA) in NetSuite. In early 2024, this option will no longer be supported. Before this planned end of support, anyone who is using 2FA by SMS/voice call must reset their NetSuite 2FA settings to use an authenticator app.

Industry experts no longer view SMS/voice call as a secure option for 2FA. Code sent by SMS/voice call can be intercepted and breached. Also, the SMS service provider may have outages, users’ phone service may have problems, or users’ phone may be out of signal range. For all these reasons, an authenticator app is a better option for 2FA.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

Earn Community badges now! Refer a Member | Answer Accepter

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 3 (Jul-Sep 2024)

This Week's Leaders

This Month's Leaders

All Time Leaders