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Why are Non-Compliant Revenue Plans not showing in deferred reporting?

edited May 17, 2023 2:59AM in Ask A Guru 4 comments

Trying to find where the offset is on an item that had errored revenue plans. Looking at the GL impact on the Invoice, it shows the credit amount hitting deferred.  However the setup of the SKU was incorrect as you can see the revenue amount on the element line is blank. We issued these credits to customers but the revenue plans were not compliant so revenue never posted. The amounts never showed up in my deferred reporting until I fixed the revenue plans. Now running the historical reports the CRD245 shows up, so it appears as though I deleted them from the original report.

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