Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Why are Non-Compliant Revenue Plans not showing in deferred reporting?
Trying to find where the offset is on an item that had errored revenue plans. Looking at the GL impact on the Invoice, it shows the credit amount hitting deferred. However the setup of the SKU was incorrect as you can see the revenue amount on the element line is blank. We issued these credits to customers but the revenue plans were not compliant so revenue never posted. The amounts never showed up in my deferred reporting until I fixed the revenue plans. Now running the historical reports the CRD245 shows up, so it appears as though I deleted them from the original report.
0