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NetSuite Admin Tips: Purchased Goods Refund Without Return

edited May 24, 2023 3:28AM in NetSuite Admin Corner

What to do in a situation wherein you’ve received goods that are already paid for and are defective, and you want to refund the money without returning the goods? The standard process is to create Vendor Return Authorization, but this will reduce the Inventory, which might not apply to some users as they will proceed with the disposal of the goods.

  • In this case, the advice is to create a Vendor Credit; however, Vendor Credit in nature is the exact opposite of the Vendor Bill. Thus, any GL from the originating transaction will only reverse once the credit from the 

Katerina Winklerova

Basic Accounting/ OTC/PTP Guru

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