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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Upcoming Change to Custom Segment IDs

edited May 25, 2023 4:44PM in Announcements

This notice is to inform you of an upcoming change to the IDs used for custom segments in SuiteAnalytics Workbooks, SuiteScript 2.x Analytics APIs including SuiteQL, and SuiteAnalytics Connect queries. This change will provide consistency in how custom segments are identified across different channels. To prevent issues after this change, you may need to update your workbooks, scripts, or SuiteAnalytics queries.

ID types affected by this change are:

  • Legacy ID - uses different record type-specific prefixes for a custom field that is used with multiple different record types.
  • Unified ID - uses the same script ID without any prefixes on all record types.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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